Sostenibilidad e Integridad

Originalmente publicado en Gerencia Legal-CLO Directores y Gerentes Legales: ?Si de los gobiernos quitamos la justicia, ?en qu? se convierten sino en bandas de ladrones a gran escala??Y estas bandas, ?qu? son sino reinos en peque?o? Son un grupo de hombres, se rigen por un jefe, se?comprometen en pacto mutuo, reparten el bot?n seg?n la…

Originalmente publicado en Partnership Design: I’ve been critical on this blog on certification as a means to mainstream sustainability in production systems. And I can’t help myself: there are just so many naive and downright idealistic assumptions driving the uptake of certification at the moment, that it has lost much of its’ business sense. In…

From the subjective to the objective analysis; from actors to topics. After the stakeholders’ mapping, then comes a time to move from the subjective (actors) to the objective (themes). Following the identification and classification of the relationships in the future, so far, the following approach should be to survey the actual or potential Stakeholders with…

A wise man, who taught me professionally many things, always use to repeat a phrase that I still use today: «I’m not afraid to go into a cage with a lion inside; but, of course, I need previously to know that there is a lion inside.» It is essential, therefore, to address the relationships between…

Alguien que me enseñó muchas cosas en lo profesional repetía siempre una frase que hoy utilizo: «No tengo miedo de entrar en una jaula donde hay un león; eso sí, necesito saber que allí hay un león previamente». Es indispensable pues, para poder abordar las relaciones de las empresas con sus grupos de interés, saber…

Experience has taught me that «good CSR begins at home.» If a company wants to proudly wear the nickname of «sustainable» should be clear that its first public or stakeholder is its people, » its’personal’ «. And not only direct staff as dependents. Also, in a series of concentric circles with its own staff in…

Few years ago, I met in Chile the interesting progress of the Chilean philosopher of that Marcial Losada, who develop arguing that he had found in practice, working with around sixty management teams of companies, and then in the MIT, that high performance teams (those who are identified and validated by the highest results, both…

Always has strucked me the notorious superficiality that characterizes in general the way that consumers are faced to, in the name of the very hackneyed concept of «customer service». That kindness, that initial smile, that «I am here to serve you», usually disappears in the beginning of the presence of a real problem. In that…